Lucky draw

The lucky draw feature lets you pick random winners from your event’s guest list — live on stage, with a spinning-wheel animation and a clear winner reveal. You can create multiple draws for one event, for example one round for VIP guests and one for everyone.

Overview

A lucky draw goes through six stages:

1. Create the draw — name it, add prizes, choose who can enter.
2. Activate — lock the setup so it is ready to spin.
3. Open presentation mode — full-screen on the stage display.
4. Draw — the wheel picks random winners in prize order.
5. Re-draw (if needed) — replace a winner with another guest.
6. View results — the winners list with prize, round, and time.

Draw sessions

You can create multiple draws for a single event. Each draw is its own session, with its own name, prize list, and entry rules.

Create a draw

From the event detail page, open the lucky draw section and tap the create button. You give the draw a name, for example “Gala giveaway”.

Draw lifecycle

Each draw has three states:

State	Meaning	What you can do
Draft	Being set up, not locked	Edit name, add/edit/remove prizes, change rules, delete the draw
Active	Locked, ready to spin or spinning	Open presentation, run the draw
Completed	All prizes have been drawn	View results

Tip

You can only edit a draw while it is still a draft. As soon as you activate it, the setup is locked so the draw stays fair — no one can change prizes or rules mid-spin.

Activate the draw

Once you have added prizes and entry rules, tap activate in the draw’s menu. The draw moves from draft to active and is ready to spin. After activation you cannot edit the setup — you can only draw, re-draw, and view results.

Add prizes

While the draw is still a draft, you add prizes one by one. Each prize needs three things:

• Prize rank — the order number that decides which prize is drawn first. The system draws in rank order, lowest to highest, so you can put a small prize first and the grand prize last.
• Prize name — for example “First prize”, “Runner-up”, “$50 voucher”.
• Number of winners — how many guests win this prize.

Tip

The draw order follows prize rank, not the order you type them in. Add them in any order you like — the system sorts and draws from the lowest rank up.

Who can enter the draw

You can narrow the pool of eligible guests with one rule:

Checked-in guests only

When this is on, only guests who have had their ticket scanned and are inside the venue are entered into the draw. This is the most common choice for events with on-site giveaways — you do not want someone who never showed up to win a prize.

Note

This rule uses the door check-in list. If your event allows re-entry, only guests currently inside (not yet checked out) are counted. See Real-time check-in dashboard.

Presentation mode and drawing

Open presentation

When the draw is active, open presentation from the draw’s menu. The screen switches to a dark, full-page layout suited to projecting on a big screen on stage. You can toggle true fullscreen from the corner button.

Draw a winner

The presentation shows the prize currently being drawn. Tap the start button — the wheel spins for about three seconds, then stops and reveals the winner with the guest’s name, ticket tier, and prize.

The winner is chosen completely at random from the eligible pool, with no preference for anyone. Each spin, the system:

1. Recomputes the eligible pool (removing anyone who already won an earlier round).
2. Picks one guest from the pool at random.
3. Records that guest as the winner for the current prize.

Note

The pool is capped at about 5,000 guests. This is a safety limit to keep the draw fast and stable during a live presentation. Most events will never hit it.

Auto-advance through prizes

When a prize needs multiple winners, you tap draw again to pull the next winner for that same prize. Once the prize has all its winners, the system moves on to the next prize by rank automatically. Keep tapping draw until every prize is filled.

When all prizes are drawn, the screen shows a completion message and a summary list of winners.

Re-draw (replace a winner)

After a winner is revealed, you have a short window to decide:

• Re-draw — undo the last result and pick a different guest in their place.
• Next prize — confirm this winner and move on to draw the next one.

You might re-draw because the winner is not in the room, will not come up on stage, or because of a mix-up. When you re-draw:

• The previous winner is removed (no longer in the winners list).
• That guest goes back into the pool — they can win again in a later round.
• A new guest is picked at random from the remaining pool.

You can re-draw multiple times for the same prize if needed.

View results

When all prizes have been drawn, the presentation shows a summary with the winners list: each guest’s name and the prize they won. Take a screenshot or record this summary so you can cross-check when handing out prizes.

Guests who were picked but then replaced by a re-draw do not appear in the summary — only the final winner of each prize is kept.

Practical tips for running it on stage

• Prepare early — create and activate the draw at the start of the event, not minutes before the spin.
• Check the pool — if you turn on the checked-in-only rule, make sure some guests have actually entered the venue before you draw, otherwise there is no one to pick.
• Stable network — the presentation needs a server connection to record winners. Use a wired connection or solid Wi-Fi at the stage area.
• Split the roles — have one staff member tap the draw button on the laptop and an MC read the name. Do not try to do both with one person.
• Save the results — when finished, photograph or record the summary on the presentation screen so you can cross-check when handing out prizes.

Next steps

Manage ticket tiers

Understand how ticket tiers are set up so you can use tier exclusion in the draw. See Manage ticket tiers.

Check-in dashboard

Track how many guests are inside before you draw — especially when using the checked-in-only rule. See Real-time check-in dashboard.

Check-in overview

Go back to the full check-in journey. See Event Check-in Overview.